The city of Hoover on Monday, Feb. 2, is offering another free customer service class to businesses and city employees to improve and strengthen the city’s welcoming spirit and enhance people’s experiences in the city.
The class, called “Improving Customer Service: Southern Hospitality, Hoover Style,” will be held from 6 to 8:30 p.m. in Room 101 at the Judy Merritt Event Building at Jefferson State Community College’s Shelby-Hoover campus at 4801 Jaguar Drive.
It will be led by chef Joseph Mitchell, the former culinary and hospitality director at Jeff State and will draw inspiration from chef Charlie Trotter’s book called “Lessons in Service.”…