New York: Cutting in Line
In the U.S., the unspoken rules about lines are so strong that in an experiment conducted in New York City by psychologist Stanley Milgram found it took researchers often half an hour to work up the courage to cut in line. The state’s fast-paced urban culture has created fierce enforcement of queue etiquette, where line-cutting triggers immediate confrontation. According to one study, a person cutting in line has a 54% chance that others in the line will object, and with two people cutting in line, there is a 91.3% chance that someone will object.
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