Denver is quietly retiring the thick property-tax envelopes that used to land in mailboxes every year and is steering homeowners to an online-first system instead. In their place, residents are now getting slim postcards telling them to hop online and check their statements. City officials say the change is meant to cut paper, save money, and nudge residents toward more modern tools, while still keeping old-school payment options on the table.
According to The Denver Post, Denver’s Department of Finance began phasing in the online statement system last year, and this month started mailing postcards that direct property owners to view their bills on the web. A department spokesperson told the paper the move is expected to eliminate nearly 500,000 pieces of paper and save roughly $100,000 a year. The Post also noted that many homeowners with mortgages already have their property taxes paid through escrow, so the practical impact of the change will look a little different from household to household.
How to view and pay your bill
Property owners can still pay by mail, online, or in person at the taxpayer services center, according to the City and County of Denver. Through the city’s payment portal, users can pull up multiple years of tax statements, download a PDF for their records, and submit electronic payments. If you have trouble tracking down a statement, the Treasury Division’s Taxpayer Services team can walk you through it by phone or in person.
Help for people without reliable internet…