Delta Utilities launches assistance program as customers grapple with higher bills

Delta Utilities is rolling out a new program for residents struggling to keep up with surging energy costs, but for some locals, the move feels like “too little, too late.”

The utility provider announced this week that eligible households can receive a one-time credit of up to $250 applied directly to their natural gas bills every 12 months. The program, managed in partnership with United Way, uses “ALICE” (Asset Limited, Income Constrained, Employed) data to determine eligibility based on income and family size.

While the relief is welcome, it comes amid a firestorm of criticism following Delta’s takeover of Entergy’s natural gas operations last summer.

‘Money grab’ or a cold winter?

Across Southeast Louisiana, the story is the same: sticker shock. In Uptown New Orleans, resident Michelle Stieffel saw her bill jump from a summer low of $25 to nearly $60 this winter…

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