Henrietta, N.Y. (WHAM) — The Monroe County Department of Motor Vehicles rolled out a new online check-in system called QLess on Monday.
It allows people to join virtual queues and schedule appointments online, or from an on-site kiosk, while providing real-time updates and notifications relating to their service requests.
“The first thing you’re going to do is you’re going to check in,” Monroe County Clerk Jamie Romeo said. “And that’s going to allow the computer system to be able to the better delegate your time and make sure you’re talking to the right staff and have the resources and that you need ahead of time.”…