HUNTERSVILLE, N.C. — People trying to climb out of debt are filing a growing number of complaints against collection agencies, accusing them of abusive and threatening behavior, among other things.
Federal Trade Commission data analyzed by WCNC Charlotte shows the number of complaints filed by consumers in the Carolinas and nationwide has spiked over the last year. Overall, thousands from the Carolinas have filed complaints with the FTC about debt not owed or abusive and threatening debt collection practices.
In North Carolina alone, FTC data show the number of complaints has increased by more than 10 times since the beginning of 2024.
“They were being very abusive”
Rashida Mungin of Huntersville knows what it’s like to be on the other side of one of those calls…