‘We’re doing a great job with the billing system. It’s just painful’: Henifin responds to claims he hasn’t focused on billing

JACKSON, Miss. (WLBT) – Interim Third-Party Manager Ted Henifin drew a chorus of boos on Monday when he said that JXN Water is doing a good job with its billing system, but that people just don’t want to pay.

“There’s a culture here of folks,” he said, throwing his hands up to multiple audible groans. “People don’t want to pay their bills.”

Residents, city leaders, and others packed Jackson City Council chambers on Monday to sound off on the Metro Jackson Water Authority Act…

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