A simple cardiology workflow change helped reshape care across five of Novant Health’s ASCs, and played a key role in earning national recognition from The Leapfrog Group.
After noticing a pattern in how asymptomatic atrial fibrillation was handled pre-procedure, the Winston-Salem, N.C.-based system redesigned its referral process, reducing unnecessary emergency department transfers and streamlining access to specialty care.
Leslie Barrett, BSN, CRNA, senior vice president of ambulatory surgery strategy and execution, told Becker’s the shift not only improved patient experience but also strengthened quality performance across the ASCs…