AMHERST, N.Y. (WKBW) — Residents at Air Buffalo on Sweet Home Road said they have been dealing with sewage backups, unreliable water service and a lack of heat since at least November.
Residents at the Air Buffalo apartment complex on Sweet Home Road in Amherst say they have been living without reliable hot water, heat and functioning plumbing for months, conditions they describe as unbearable.
Since January 27, residents told me they have gone without hot water. On some days, water has been shut off without notice. In November, a sewage problem forced residents on the first floor to be moved to a different floor in the building.
Dan Pitcher, whose son Matthew lives on the top floor of the complex, made a 90-minute drive from Rochester to speak with me and to get answers from the apartment manager.
“It’s been very stressful, especially during exam week, to the point where he’s had to come home to take showers,” Pitcher said…