The Foundation for California Community Colleges is gearing up for a major seasonal hiring push this spring, recruiting roughly 230 limited-term call-center workers to staff its Community Impact Call Center. The remote roles are mostly seasonal and designed to handle sharp spikes in demand for state-run benefit programs. Openings range from bilingual agents to team leads, trainers, supervisors and quality analysts, with positions expected to run through October 2026.
According to a FoundationCCC press release, the limited-term jobs are slated to begin in April 2026 and will support the foundation’s Community Impact Call Center, which connects Californians to state-funded programs such as Summer EBT (SUN Bucks). The foundation notes that roughly 75% of last year’s seasonal call-center employees were rehired, and it keeps about 120 people in key year-round roles to preserve continuity even when the seasonal rush dies down.
Why the surge in hiring
California’s SUN Bucks (Summer EBT) program returns each year and creates heavy seasonal demand for benefits help, according to the California Department of Social Services. As reported by The Business Journals, the call center’s daily volume can swing from about 500 calls on slow days to as many as 5,000 when things heat up. “To maintain continuity of service and year-round operational capacity, FoundationCCC also retains approximately 120 employees in key ongoing roles for the SUN Bucks program,” Jose Luna, program manager for the Community Impact Call Center, said…