Across Knoxville, Maryville, and Sevierville in East Tennessee, Alex Winnie spends his days tracking down problems most people would rather not think about. A laptop that won’t boot. A television that suddenly loses power. A game console with a damaged port. A drone that stopped responding mid-flight.
For Alex, every one of those problems is an invitation to learn.
LexIT Systems began in 2022 after Alex left a small IT and managed services business where he had been working locally. During his time there, he saw opportunities to expand services and improve how customers were treated. Instead, the company moved in a direction he couldn’t support—raising prices while reducing service and pushing customers into subscription plans for simple computer repairs.…