TAMPA, Fla. (WFLA) — Better Call Behnken is helping a Hillsborough County woman after a medical billing error led to her personal insurance information being entangled with another patient with the same first and last name.
This issue has dragged on for a year and appears to have gotten worse.
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Gloria “A.” Valdes said the confusion began when she received a bill for an ambulance ride she says she never took. The charge came from Hillsborough County Fire Rescue, but Valdes realized the bill appeared to belong to another woman with the same name, but without the initial “A” that she routinely uses…