Phil Lodico no longer expects to receive his mail more than twice a week.
Delivery started becoming spotty in his Albany neighborhood this summer, “but in the fall it was liked it stepped off a cliff,” he said. Mail started arriving every three, then four days, dropping even further by the holidays. When he does get his mail, it appears to be several days’ worth.
Another postal customer in Albany described a similar situation. While using the U.S. Postal Service’s informed delivery service, which emails customers about incoming mail, he noticed the physical delivery did not match the expected arrival – sometimes going up to three days without mail. At one point in January, when a letter he was expecting did not arrive, he found it the next day at a sorting facility…