There are things about delivering for DoorDash that drive me up a wall. One of those is our acceptance rate in Amarillo. In order to keep Platinum Status, which really means you can dash anytime you want, you have to keep a few stats up.
You have to have an 80 percent acceptance rate. You have to have 100 deliveries in the past 30 days. You can’t dip below a 97% completion rate, and your customer rating has to be a 4.8 or higher.
The Platinum Standard: Why Amarillo is Different
Most of those are easy to maintain. The tough one is to have an 80% acceptance rate. What makes me mad is when I check other locations, they only have to be sitting at a 70%. So why is it not consistent across the board? Why is it so high in Amarillo? It’s a lot easier to keep 70 instead of 80, trust me.
The “Silver” Danger Zone: What Happens When You Drop Below 80%
So, once I got to 80%, I stayed there until recently. I got a really bad order where the directions were to basically drive around the trailer park to find a certain car, and it just seemed like too much. So I declined. I didn’t realize I was so close to dropping below the 80% threshold.
Then I got the message that I was now at the silver level. That now meant if I ended my current dash, I would have lost my ability to dash when I want to. I would now have to schedule or be at the mercy of when the times were open…