The Union City Borough Council announced updates from Waste Management to improve customer service for local residents. The phone system now allows callers to reach a live agent more easily by saying “agent,” and call routing has been simplified to reduce wait times. Residents can reach customer service at 1-800-866-4460.
The next bulk pickup for Union City residents is scheduled for Tuesday, March 24, 2026. This service is included in the regular trash invoice. Residents should call at least one week in advance to schedule large item pickups. Electronics are not accepted during bulk pickup but can be collected through the Household Hazardous Waste program by calling 1-800-449-7587…