Two towing companies were forced to pay back thousands after City Hall said they overcharged New Yorkers last year.
So how are they still able to tow cars on behalf of the city?
New Yorkers told CBS News New York they were surprised the NYPD had their cars towed by a company that the city publicly accused of wrongdoing.
Clutch Towing and Five J’s Automotive
In 2025, 311 received 86 complaints about Clutch Towing in Brooklyn, more than any other tow truck company in the five boroughs. New York City’s 311 portal and social media pages even notify people that the company “overcharged New Yorkers” and the city is “helping people get their money back” after reaching a settlement with Clutch in March of last year…