Eugene behavioral health provider trying to recoup $100,000 in payments from PacificSource

Insight Northwest Recovery offers a lifeline to youth and adults facing crises — sometimes a combination of mental health and drug addiction challenges simultaneously.

The provider’s suite of offices and therapy rooms in Eugene offers intense outpatient treatment, with sessions that last several hours. The clinic, which also has a Salem location, works to keep patients on the path to recovery in a state notorious for its lack of access to care and a shortage of residential beds for behavioral health care.

Insight Northwest Recovery now is in a bureaucratic battle with PacificSource, a Lane County Medicaid insurer until recently. Insight is seeking to recoup more than $100,000 of Medicaid claims for dozens of patients that PacificSource rejected in the final two months of 2025…

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