NASHVILLE, Tenn. (WSMV) – Teachers, firefighters and police officers are among Metro Nashville employees who have been reaching out to WSMV for months reporting they were not getting paid.
The problem is connected to a new AI software the city switched to in January. Nearly four months later, some Metro employees still have not received their correct paycheck or pension distribution.
The finance department said the major issue was caused by the Oracle Fusion Cloud system that manages payroll and pension systems for the city. Finance staff had to reenter routing numbers and other employee personal data to work with the new system.
Retired officer waits months for pension
Jamell Randall is one of the roughly 2% of Metro employees impacted by issues with the change. The Metro police officer retired after wearing the badge for nearly 30 years and said he kept getting the runaround about why they couldn’t give him a pension payment…