The 911 Center in Roanoke will be rolling out new emergency medical dispatch protocols, moving to a more data-driven system.
“Our current system is much more individualized, experience-based,” 911 Center Training Coordinator Toby Akers said. “So, we wanted something that’s more evidence-based, data-driven.”
Dispatchers have done over 40 hours worth of training to get ready for the new EMD protocols…