The Naperville Park District recently implemented Maintenance Matters – a new online maintenance request portal that replaces the previous 311 Parks system. Maintenance Matters streamlines the maintenance process for Park District staff while providing residents with a convenient way to report issues found in parks and facilities.
The new online maintenance request portal offers several new features:
- Create a free account to track the progress of requests
- Report park/facility maintenance issues anonymously
- Tag the precise location of the issue in question using the GPS tagging feature.
Access Maintenance Matters through a tab on the right-hand side of the webpage or at www.napervilleparks.org/maintenancematters…