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On a recent afternoon in downtown Edmonds, Rich Lopez settled next to me on a stool at the Walnut Coffee window counter with the easy smile of someone you feel you’ve known for years.
For thousands of QFC shoppers, that’s exactly what Rich has been. A familiar face, a steady presence, and the kind of grocery checker who remembers not just your name, but your kids, your stories, and sometimes even your favorite candy.
“The business has been good to me,” he says. “I met a lot of great people and made many lifelong friends.”…