By the Numbers: Pensacola’s 311 Getting More Calls Than Ever

Call volume to Pensacola’s 311 constituent services line has been rising steadily through the first months of 2026 — and Mayor D.C. Reeves says that’s proof the system is working.

“Keep calling 311,” the mayor told reporters at his Wednesday press conference. “It’s my number one tool to resolve citizen issues.”

The Numbers

According to Parking and Constituent Services Director Lissa Dees, tracked call volume has grown sharply since January:

January

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