Some Burleson taps sputtered or went dry today as parts of the city dealt with low water pressure and a partial water outage, according to a public notice from the city. Crews were sent out to track down the source of the problem and restore normal service as quickly as possible. Officials also urged residents not to call 911 for non-emergency water issues so dispatchers could stay focused on serious emergencies.
City alert and response
The alert went out on Facebook, according to the Burleson Police Department, which said city crews are working to identify what caused the disruption and will share more details as soon as they have them. The post noted that the notice was issued today and again stressed that 911 is reserved for true emergencies.
What officials are saying
“City crews are working to identify the cause of the issue,” the Facebook post states, and city staff said they will release more information once it is available, according to the Burleson Police Department. The short update did not offer an estimated time for full restoration or a detailed list of which neighborhoods were affected.
How residents should respond
Officials asked residents to route non-emergency water service problems through the city’s regular customer service options instead of 911. The City of Burleson’s Water & Wastewater page points customers to BTX311 and other utility contacts for those reports.
For broader guidance on what can happen after a loss of water pressure, the Texas Commission on Environmental Quality spells out when precautionary boil-water notices may be required and how systems must alert customers. If residents notice discolored water once service is restored, they are advised to follow any instructions from the city or the water utility before using tap water for drinking or cooking…