Big changes are on the way for how residents can reach 911 in Broward County. On Tuesday, the Broward County Commission unanimously approved a major overhaul of the 911 dispatch system.
The system is designed to improve location accuracy and will allow callers to send recorded videos and even live-stream video directly to dispatchers.
“Before we would call 911, the person would answer the phone, ‘ Where are you? What’s your location, and then dispatch law enforcement,” said Broward County Mayor Mark Bogen. “Now it’s video, text, a phone call, and it can identify that person’s location better, and it’s faster processing”…