Charlotte County Utilities users looking for a hand with the new Paymentus system can breathe a sigh of relief: In-person support sessions are scheduled throughout August. The Charlotte Desoto Building Industry Association on Toledo Blade Boulevard will be the spot where customers can receive guidance on re-enrolling and navigating the freshly implemented billing platform, as announced by Charlotte County today.
For those scratching their heads over the switch, no need to worry about the transaction part, these sessions are purely educational, so leave your checkbooks at home—the goal here is to help you get situated with your banking information for account setup. These drop-in sessions run Monday through Friday, 8:30 a.m. to 4:30 p.m., giving you a broad window to stop by and sort things out, but remember to bring your banking info because that’s pretty crucial for the set-up process.
The necessity of such support becomes clear when we consider the hiccups that often accompany the unveiling of new tech systems; here’s an opportunity for face-to-face assistance to demystify the process. The Charlotte Desoto Building Industry Association, noted for its involvement with the community, is located at 17984 Toledo Blade Blvd., Port Charlotte, ensuring a central and accessible location for users seeking help…