Ryan Lambert has heard and witnessed firsthand the complaints most people have with general contractors. And, for the most part, their biggest beef centers on one fatal flaw: poor communication. Honestly, poor isn’t even a good enough word for it.
Calls repeatedly go unanswered – even when you’re trying to give them work. Text messages sit unread. Timelines change with little or no explanation. One day, everything happening with your renovation project appears to be moving forward nicely, and the next, you’re left wondering if anyone will show up at all. In many cases, the real issue isn’t the construction work itself.
It’s the complete lack of clear, consistent communication along the way…