It’s happened too often for San Francisco primary care physician Dr. Paul Abramson: an email or screeching fax denies insurance coverage for a medication or service he firmly believes a patient needs.
Appealing the decision can sometimes require hours of wading through medical records and crafting the precise language to persuade the insurance company to reconsider. It’s a process intended to induce exhaustion.
“What they count on is physicians and patients giving up in frustration,” said Abramson…