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Hodges Figgis, once a cosy and quiet sanctuary in the city centre, has undergone a significant transformation that has left many of its patrons feeling less than satisfied. The bookstore, which was once a haven for book lovers to discover unheard-of titles, now feels more like an interrogation room with its glaring LED lights and hard furnishings. The echo of voices bouncing off the hard floors and the lack of seating areas has left many feeling rushed and unwelcome. The only untouched area, the top floor, offers a brief respite from the harsh changes, but for how long? The new layout seems to discourage leisurely browsing, pushing customers to make quick purchases or resort to online shopping…