GRU mistakenly overbills Gainesville residents: ‘It was a complete surprise’

GAINESVILLE, Fla. (WCJB) – Some Gainesville Regional Utilities customers say they were overbilled for garbage collection by 50% on their February bill.

“It was a complete surprise, I normally don’t examine the bill that closely,” said Scott Bird, a customer. “I pay by auto pay like most people so until someone mentioned it to me I don’t think I would have noticed.”

Bird says he was confused when this came in the mail…

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