North central Florida students face frustration during cloud service outage

The cloud computing platform, Amazon Web Services, is used by many companies, including Snapchat, Canvas, Duolingo and Venmo, helping connect customers to their services.

On Monday morning, AWS experienced an outage that affected customers across the United States and around the world. Users received error codes as they sought to use programs and applications that have become part of their daily lives.

For students at the University of Florida and Santa Fe College, that meant Canvas, a learning management system where students access their coursework, was unavailable…

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