PHOENIX (AZFamily) — A north Phoenix man said his air conditioner started blowing warm air so he called his home warranty company for help. The good news is his air conditioner got fixed but that’s only because he paid the $1,715 for it. Now Bob Colgrove wants to be reimbursed by the warranty company.
Last month, his air conditioner stopped working. “It would run for ten minutes and then shut off. Run for 10 minutes and then shut off,” Colgrove said.
And the unit was also blowing warm air. So, Colgrove called Choice Home Warranty to help with repairs, which is exactly what the warranty company did. But a series of mishaps, including one repair technician who never showed up and then another one who forgot his ladder to get to the rooftop air conditioning unit, delayed repairs for weeks…