Visitors can now access in-person support with or without an appointment, or use new self-service kiosks
The Michigan Unemployment Insurance Agency (UIA) is expanding in-person service by introducing a new walk-in option at all 12 Local Offices throughout the state, including those in Detroit, Grand Rapids, Lansing, Saginaw, and Sterling Heights.
This marks the first time since before the pandemic that walk-in service has been available for all offices, restoring accessibility while continuing safety improvements introduced in recent years…