On the night of Oct. 18, 2024, every single resident on the 300 hall of Optalis Health and Rehabilitation of Grand Rapids didn’t receive needed medication.
A nurse would later tell state inspectors that, after Optalis purchased the facility, it had gone from staffing three nurses per hall to just two, according to a federal inspection report. She said she was exhausted.
On that particular night, the agency nurse who was supposed to relieve her didn’t show up, she said…