Banking Bunder and Insurance Mix-Up: How a call to WFMY News 2 helped fix two costly mistakes

GREENSBORO, N.C. — For Roger Johnson, a simple account check at the bank turned into a weeks-long headache.

“It’s unreal to have to go through 10 – 12 people at the bank and not get the issue resolved,” Johnson said.

Johnson had listed his three grandchildren on his bank account in case anything happened to him. But he later noticed something strange—one of the names listed wasn’t his grandchild…

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