Verizon to give a $20 credit to users impacted by the outage

GREENSBORO, N.C. — Verizon’s day-long outage across the U.S. is over, at least according to Verizon. The outage on Wednesday kept many users from calling, using apps, and disrupting life, with no way to get two-factor authentication done. Today, Verizon is promising to make good with a credit.

On the Verizon website, it says there is a $20 account credit to be redeemed.

How do you get the $20 credit?

WFMY News 2 just talked to a Verizon spokesperson who says users will get a text.

“Users should expect a text from Verizon that apologizes for the outage inconvenience and has a link to get the credit,” said Mariana Agathoklis Scholck, Verizon’s Head of Consumer Unit and Market Communications. The texts are expected to go out starting mid-day…

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