The 911 dispatcher who took the call from the suspected firebomber of the Governor’s Residence within an hour of the attack should have escalated the call, but didn’t, Dauphin County officials admitted.
Chief Clerk Eric Hagarty said the county learned the 911 dispatcher “did not appropriately escalate the call in accordance with County policy,” though county officials declined to provide the policy in question.
“Although this error in judgment on the part of the operator did not result in any further harm to anyone, we take the mistake extremely seriously and it is being addressed internally according with our human resources policies,” Hagarty wrote in an email Friday…