Social Security Payment Method Changing for 3.6 Million Seniors This Summer

Additional Coverage:

A payment change affecting more than 3.6 million Social Security beneficiaries is on the horizon this summer, prompting important updates for those relying on the Direct Express® debit card program.

Who Is Impacted?

The shift concerns all recipients currently using Direct Express®, a prepaid debit card option the government offers to deliver Social Security, veterans’, and certain other federal benefits. This method was recommended starting in 2017 as part of efforts to move away from paper checks.

What Is Direct Express®?

Direct Express® serves individuals without traditional bank accounts by providing a secure, convenient way to access federal benefits via a prepaid debit card. Funds are deposited directly onto the card each payment cycle at no cost or minimum balance requirement.

What’s Changing?

For nearly two decades, Comerica Bank has managed the Direct Express® program. That role is now transferring to Fifth Third Bank.

Beginning in May 2026, new users will receive debit cards issued by Fifth Third. Current cardholders will transition to new cards issued by Fifth Third later in 2026 or early 2027.

What Should Current Cardholders Do?

If you already use Direct Express®, you can continue using your Comerica-issued card without interruption. Watch for mail notifications about your new card and activate it promptly once received-through the mobile app, online, or by phone. It’s important to keep your contact information current with the Social Security Administration to ensure you receive all communications related to this change.

How to Update Your Contact Information

You can update your details online by creating or accessing your account at my Social Security. Alternatively, call 800-772-1213 or visit a local Social Security office. For those who are deaf or hard of hearing, the number is 800-325-0778.

Other Payment Options

If you prefer to avoid this transition, consider switching to direct deposit via a traditional bank account. You can enroll through the U.S.

Treasury’s Go Direct® website or by calling 1-800-333-1795. If you don’t have a bank account, resources like the FDIC’s GetBanked program can help you get started.

Bottom Line

This administrative update won’t affect the timing or amount of your benefits, but staying informed and proactive will ensure a smooth transition. Whether you stick with Direct Express® or switch to direct deposit, keeping your contact info up to date and monitoring your mail will help you avoid disruptions.


Financial Tips for Seniors and Beneficiaries

Regardless of your income source, there are ways to improve your financial well-being:

  • Boost your income: Explore side jobs or other legitimate ways to supplement your earnings.
  • Grow your savings: Time and compound interest are powerful.

Consider consulting a financial advisor to plan for early retirement.

  • Maximize savings: Take advantage of senior discounts, shop around for affordable car insurance, and avoid hidden fees that can erode your budget.

Being informed and prepared helps ensure your benefits continue to support your financial needs without interruption.


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