Dollar Tree Workers Reveal Customer Pet Peeves

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Dollar Tree Diaries: 13 Things Employees Wish You’d Stop Doing

Dollar Tree, the beloved land of $1.25 deals, offers a treasure trove of everyday essentials. But behind the bargain bins and seasonal aisles, employees face daily struggles, many of which are caused by customers. Here are 13 things Dollar Tree staff wish shoppers would stop doing.

  1. Don’t Ditch Your Finds: Putting items back where they belong seems simple enough, but misplaced merchandise is a constant battle for Dollar Tree workers. “It doesn’t make sense to just throw things on the floor,” pleads one employee, adding that extra cleanup time delays their trip home.
  1. The Quarter Quandary: The price hike to $1.25 still stings for some shoppers, and employees bear the brunt of their frustration. One worker laments the constant refrain, “This is a $1.25, I guess it’s not the Dollar Tree anymore.”
  1. Penny Pinchers Beware: Paying with pennies is a major pet peeve. One employee recounted a frustrating incident where multiple customers tried paying large sums entirely in pennies, leading to an overflowing cash drawer and a confrontation with an irate customer.
  1. Price Matching is a No-Go: Don’t expect Dollar Tree to match prices with big-box retailers like Walmart. As one employee explains, their prices are already rock-bottom.
  1. Aisle Rage: Navigating aisles cluttered with stock boxes can be frustrating, but directing anger at employees who are just doing their job is unacceptable.
  1. Hoarding and Flipping: The resale market has impacted Dollar Tree, with some customers bulk-buying popular items to resell online. Employees are working on fairer distribution methods to combat this trend.
  1. Change Chasers: While tarnished coins are a common occurrence, some customers berate employees over dirty change, even demanding replacements.
  1. Price Check, Please: Not everything at Dollar Tree costs $1.25. Employees wish customers would pay attention to pricing, especially for higher-priced items like batteries, to avoid confusion and frustration at the register.
  1. Gift Card Gaffes: Trying to return gift cards is a no-go. Employees emphasize that this policy is clearly stated at the time of purchase.
  1. Return Scams: Shoplifting and then attempting to return stolen goods is a recurring problem. Employees are often left powerless, forced to call the police.
  1. Damage Control: Opening, using, or damaging products and then hiding them among other merchandise is a major issue. One employee simply wishes customers would “just buy them and try them.”
  1. Unwarranted Reviews: Leaving negative online reviews for reasons unrelated to customer service or store conditions is unfair to employees.
  1. Hidden Treasure Hunt: Accusing employees of hiding products when items are simply out of stock is a common and irritating occurrence.

Bottom Line: Dollar Tree provides affordable goods, but these customer behaviors can negatively impact the store and its employees. Consider shopping online for bulk purchases or out-of-stock items.


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