See the 10 Worst Rated Cruise Lines to Avoid

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10 Worst Rated Cruise Lines on the Seas (financebuzz.com)

Smooth Sailing or Rough Waters? Unpacking the Low-Rated Cruise Lines

Cruise vacations promise sun, fun, and relaxation, but sometimes, the reality can be a bit more… turbulent. From culinary critiques to cramped cabins, a lot can go awry when you’re adrift at sea. And while these floating resorts often present themselves as the ultimate bargain getaway, past passengers are sounding the alarm on some popular cruise lines.

Ready to navigate away from potential vacation pitfalls? We’ve delved into a sea of online reviews to bring you the 10 lowest-rated cruise lines and the common complaints that left customers feeling shipwrecked.

1. Costa Cruises

Offering budget-friendly voyages across the globe, from the Mediterranean to Dubai, Costa Cruises might seem like a dream. However, with an overall rating of 3.0 on Cruise Critic, it holds the dubious distinction of being the lowest-rated line on our list. Former passengers voiced a range of grievances, from disappointing food to technological glitches and even closed onboard bars.

2. MSC Cruises

This European giant boasts numerous bargains for trips to the Caribbean, Bahamas, and beyond. Yet, despite some happy travelers, MSC Cruises scores a 3.2 on Cruise Critic. Common complaints among previous customers included issues with food quality, inconsistent restaurant service, cleanliness, and generally disorganized staff.

3. P&O Cruises

Britain-based P&O Cruises offers some enticing perks, including sailings to over 70 destinations and even adults-only ships. Still, its 3.4 Cruise Critic rating suggests there’s room for improvement. While the ships themselves and onboard entertainment generally received praise, many customers found their accommodations unsatisfactory and were left wanting more from the food options.

4. Norwegian Cruise Line

Norwegian prides itself on its “freestyle” vacation experience, offering diverse dining, entertainment, and amenities without a rigid schedule. While it boasts a multitude of bargain cruise options, the company’s 3.6 Cruise Critic rating reveals some serious passenger gripes. Food, service, and a lack of engaging nighttime entertainment were frequently cited issues.

5. Regent Seven Seas

As a luxury cruise line promising all-inclusive global experiences, Regent Seven Seas attracts a discerning clientele. While many past customers sing its praises, others reported significant concerns. The company’s 3.7 overall rating on Cruise Critic often stemmed from onboard mechanical issues, cabin problems, and difficulties in reaching management for answers or refunds.

6. Fred. Olsen Cruise Lines

Fred. Olsen Cruise Lines caters to explorers seeking unique ports with its smaller ships, from Norway’s fjords to the Adriatic Sea. However, its 3.7 Cruise Critic rating reflects passenger complaints about crowded ports, itinerary changes, and questions regarding the value for money of its vacation packages.

7. Carnival Cruise Lines

One of the most recognizable names in the U.S. cruise industry, Carnival offers serious bargains and voyages worldwide. While its Cruise Critic rating of 3.8 isn’t terrible, many customers lodged serious complaints. Though perks like cabin balcony views were often enjoyed, food quality and the boarding process frequently drew criticism.

8. Princess Cruises

Similar to Carnival, Princess Cruises holds a 3.8 rating on Cruise Critic, but the value for money was a recurring concern for many. Customers often questioned whether onboard excursions and other offerings were worth the additional expense. On the brighter side, Princess offers a vast array of cruising options, from the California Coast to Tahiti.

9. Cunard

Cunard shines with its diverse voyages, from quick Atlantic crossings to grand world tours. However, its 3.7 overall rating on Cruise Critic was often impacted by complaints about food, particularly the lengthy waits for both buffet and restaurant service.

10. Silversea

If you’re eyeing more travel, you might want to give Silversea a second thought. This luxury liner, despite its all-inclusive packages (premium wines, in-suite dining, butler service), still garnered significant complaints. While onboard service generally received high marks, its 3.8 Cruise Critic rating was pulled down by criticisms regarding food and the quality of excursions/onboard activities.

The Bottom Line

While these cruise lines have faced some online backlash, they may still offer packages that align with your travel desires and budget. Just keep these reported shortcomings in mind as you weigh your options. And remember, leveraging a smart travel credit card can help you maximize savings on your next adventure, no matter where you choose to sail.