Amazon and Delta Team Up to Bring Faster, Cheaper Wi-Fi to Flights by 2028

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Amazon and Delta Team Up to Revolutionize In-Flight Wi-Fi with Amazon Leo Starting in 2028

Delta Air Lines and Amazon have announced a major partnership to enhance the in-flight internet experience for travelers. Beginning in 2028, Delta flights will feature Amazon Leo, Amazon’s cutting-edge high-speed satellite internet service, promising to deliver multiple times faster Wi-Fi than what is currently available onboard.

Delta CEO Ed Bastian shared in an exclusive interview that the new service will not only improve speed significantly but also come at a much more affordable price point. “It’ll be multiple times faster than anything we have today. And it’ll be at a very cost-effective rate,” Bastian said, emphasizing the companies’ commitment to elevating the customer experience.

Amazon CEO Andy Jassy described the upgrade as “game-changing,” highlighting the planned investment in a low Earth orbit satellite constellation designed for high performance and low cost. This satellite technology, already used by Amazon Leo to provide internet in remote areas, is expected to give Delta a competitive edge in connectivity.

Currently, Delta leads the industry with free, fast Wi-Fi on nearly its entire fleet of 1,200 planes worldwide. Bastian expressed the need to maintain that leadership as technology advances rapidly. The partnership with Amazon, he noted, builds on an existing strong relationship – Delta frequently transports Amazon employees and already uses Amazon Web Services technology.

While other airlines like Alaska and United rely on Elon Musk’s Starlink satellite internet, Delta’s collaboration with Amazon aims to offer a superior and more affordable alternative. Bastian was confident the Amazon Leo-powered Wi-Fi will compete strongly with existing satellite providers.

One exciting future feature is the introduction of in-flight video calling. Though initially, audio during calls will be disabled to maintain passenger comfort, users will be able to participate in video conferences visually. The companies are also exploring broader applications of AI and business tools to enhance the flying experience further.

Installation of Amazon Leo equipment on Delta’s aircraft is slated to begin in 2028, with both companies working on additional innovations to transform how passengers connect and interact in the air.

“Our goal is to leverage the unique capabilities of both Amazon and Delta to create an incredible experience for our customers,” Jassy said.

This partnership marks a significant step forward in inflight connectivity, promising travelers faster speeds, lower costs, and new possibilities high above the clouds.


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