Is Las Vegas still a value? Are prices too high? Can people afford to still come to the valley?
Those are all questions that have been swirling on social media for months. Now, casino executives are admitting that pricing wasn’t the most customer-friendly this summer.
“When we think about pricing and things that got everyone’s attention, whether it was the infamous bottle of water or a Starbucks coffee at Excalibur that cost $12, shame on us,” said Bill Hornbuckle, CEO and President of MGM Resorts. “We should have been more sensitive to the overall experience at a place like Excalibur to those customers. You can’t have a $29 room and a $12 coffee. And so, we’ve gone through the organization. We think, we hope, we believe, and we’ve price corrected.”…