For years, the Honolulu Department of Planning and Permitting made headlines for all the wrong reasons. Building permits sat in limbo for months, sometimes years, frustrating stakeholders across the city.
But the department has dramatically slashed parts of its permitting timeline, thanks in part to new technology, including artificial intelligence.
“I think we’re at a point where we’re finally turning a new page in our story,” said the department’s Second Deputy Director Regina Malepeai…