That’s been the years-long reality for people who live at The Palms on Rolling Creek apartments in north Harris County.
“It’s very frustrating. You pay your rent every month on time and still have to deal with the clogged-up sewage lines. Sometimes the plumbing in our home don’t work because the sewage is so backed up,” one resident explained.
He says he has lived at the complex for about three years. He says each day he has to hop over raw sewage to take his daughter to and from school.
Residents ABC13 spoke with, who didn’t want to be identified for fear of retaliation, tell us there are sewage problems all over the complex, and evidence from the county proves it.
Raw sewage covers the sidewalk outside Karen Williams’ front door.
“I’ve been calling them, calling them, telling them come get this sewage out here. They don’t send anybody. [They say they are] low on maintenance, they don’t have enough people and all of that, but the bottom line is, [they] don’t care about people,” Williams said.