Residents across the city say their water bills have surged dramatically in recent months—far beyond the rate increase announced by the mayor to sustain water system upgrades. – Residents in and around the Houston area are complaining that their water bills have surged dramatically in recent months.
Since September, viewers have been sending in screenshots, statements, and messages describing skyrocketing charges that appeared without warning.
And while the City Water Billing Department has issued adjustments for some customers, officials still have not provided a clear explanation for what’s causing the spikes…