HOUSTON – A Houston family says it took nearly three years, countless emails, and eventually help from KPRC 2 News before they received a refund for a headstone that never arrived.
Linda Bell-Robinson says her family paid more than $6,000 to Paradise North Cemetery for a headstone for her brother, Nathaniel Andy Bell, who passed away in 2022. Despite paying faithfully and paying off the balance within a year, Bell-Robinson says the headstone was never installed.
“December came, no headstone. A year later, no headstone,” Bell-Robinson said. “It’s been a three-year journey.”…