JEA says an embattled landlord owes nearly $500K, money that will be hard to get; JEA owed a total of $19M by customers

JACKSONVILLE, Fla. – Residents at a Westside Jacksonville apartment complex said they were using the bathroom in buckets last year. Their water had been shut off — not because they hadn’t paid, but because JEA said their landlord didn’t.

Every attempt to get answers hit a wall — including multiple in-person visits to the property.

“Well, since October of last year, we’ve had 17 attempts at communication to try to resolve this issue. Nothing,” Myers Vasquez, a JEA spokesperson, said…

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