Action News Jax has found the Jacksonville Transportation Authority’s bus system has major issues that dramatically affect the people who rely on it.
The riders we’ve talked to have no other option to get around, so they can’t afford when these busses are late — or worse, don’t show up. Yet time after time, they say JTA’s service leaves them hanging.
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So we followed one of those people: Laleta McClure. She leaves her home at 9 a.m. but her shift doesn’t start for another three hours.
“I’m not logging on until noon,” she said, “but this is the strategic planning I need to do to get to work in a timely manner.”
That’s because she has to take the bus. She takes the 50B, if it’s running, from Baymeadows and Southside to her job. She works at a call center downtown. Depending on the day, it takes her two buses and a Skyway ride to get there.
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“If it shows up I know it’ll be a good day and I’ll get to work on time,” she said.