Facing scrutiny from Jacksonville City Council, JEA staff told board members they were working to understand the extent to which the city-owned utility failed to collect capacity fees from customers.
Jody Brooks, JEA’s chief administrative officer, said the authority did not have “a very good history of the documentation” as to what some JEA customers might owe the utility for uncollected capacity fees.
Board members discussed the issue during an April 14 board workshop regarding rate changes and capacity fees.
Capacity fees and associated charges are one-time fees assessed to JEA customers when connecting to the utility’s water, wastewater and reclamation system. JEA, a not-for-profit organization, says it imposes the fees to cover the costs of infrastructure expansion, replacement and refurbishment…