Ask Altagracia: My neighbor sells baked goods and the customers bother me. Are businesses allowed in NYC rentals?

My neighbor started a business selling home-baked goods out of their apartment. As a result, we have a lot of strangers coming by to pick up their orders and they frequently buzz my apartment by mistake. Are there any rules for operating a business from your home?

While many New Yorkers work from home, that doesn’t necessarily mean operating a customer-facing business is allowed in a rental apartment. Even so, “in most cases the landlord will not know there is commercial activity going on unless it is creating a nuisance,” said Altagracia Pierre-Outerbridge, attorney and founder of Outerbridge Law representing residential tenants, condo owners and landlords.

In your case, it sounds like the bakery business is creating a nuisance, so there are a few steps you can take…

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