The bill from Bronson Urgent Care stung more than the dislocated finger being treated, a Kalamazoo-area couple said.
That’s because it’s an “urgent care” in name only, not the lower-cost alternative to an emergency room visit that most people associate it with. Since NowKalamazoo began reporting this story, Bronson Healthcare officials have said it is looking to change the name.
We’ve agreed to protect the anonymity of the couple, using initials K and A, because of the sensitivity of disclosing healthcare information and for fear of retribution since they work in a healthcare-related field. NowKalamazoo reviewed and verified their documentation, however, after K reached out via our tip line…